Route your inbound callers to the right user or team

Use Anywhere Cloud’s smart greetings & menus to get your callers to the right person or department, fast.

 

Easy to configure greetings & menus

Press 1 for Account Management, Press 2 for Sales, Press 3 for Finance… Our simple self-service settings allow you to instantly configure your inbound call routings. Add a personalised branded greeting and then simply choose which user or team each option should ring through to. It’s literally as easy as 1, 2, 3!

 

Redirect unanswered calls, or send to voicemail

Out of hours? Colleagues not available? Didn’t pick up in time? No problem - maintain customer service with smart Anywhere Cloud redirects. Choose to redirect unanswered calls to other colleagues, teams or even external phone numbers, too.