Providing a rich, collaborative experience that is built on the award winning Horizon Hosted PBX.
Quite simply, Horizon Collaborate is designed to improve productivity and increase collaborative team working – and it does just that.
Create a stronger collaborative experience using visual communication from mobile or desktop app.
Quick and easy multi-party collaboration using My Room, a personal and fully managed conferencing space for voice, video and sharing.
Attract the Next Generation
With millennials set to be the biggest generation in the workforce, providing the right technology that caters for the way they work is essential. Millennials expect technology to be fast, accessible and on-demand.
Through features such as Presence, Video Call and Collaboration, conversations are on topic and as efficient as possible. Employees can work flexibly through hot-desking, home working or on the move.
Collaborate quicker, smarter and instantly. Horizon Collaborate’s online chat between users seamlessly speeds up productivity.
Improve Employee Experience
Employee engagement and satisfaction are vital parts of the employee experience and have a proven knock-on effect to the customer. Horizon Collaborate allows easy, mobile, multi channel communication to empower your employees.
Horizon Collaborate shows an always-on personal status that helps define the best way to communicate with colleagues.
Boost Business Agility
By providing enhanced communication tools that permit users to find the right person and work wherever they are, businesses can improve decision making, customer interaction and overall efficiency.
Mobile devices are at the heart of how almost all businesses communicate and are now, more often than not, the device of choice for users. Despite the flexibility they provide, mobiles are designed for the individual user and behave like a communication island, independent and separate to the office phone system. On the other hand, the office desk phone provides all the productivity enhancing features such as reception services, access to the corporate directory, conferencing and call reporting, but is limited by its fixed nature.
Connect offers your business the power of both, integrating our award winning hosted phone system, Horizon, with the Anywhere Sim mobile service. This allows you to access a range of features anytime, anywhere, regardless of device. In streamlining your business communications, you’re able to provide your staff with the flexibility to work wherever they are and ultimately improve overall business productivity and customer service delivery.
Benefits of Connect
If your business relies on a mobile workforce, you’ll find Connect a great asset. It can be adopted incrementally and at your own pace. With a simple price per user, you’ll also benefit from having just one provider and only paying for what you need. By combining the flexibility of a mobile device with all the business-class features of Horizon, Connect makes your team more productive, your customer service more responsive and your costs more controllable.
Straightforward to use
Calls can be used in the same way as mobile calls, without using your data bundle. The MyConnect companion app gives users easy access to service features including visual voicemail and user settings.
Improve customer contact
Improve your availability and responsiveness to your customers and suppliers alike. With one number for all devices, you can receive all calls wherever you are, ensuring the customer experience is seamless.
Gain a complete view of all calls across your entire business with Akixi call reporting. See key call statistics in real-time for all devices, including mobiles, keeping you informed and allowing you to make better operational decisions.
Calls are recorded whether you are in the office or on the move, regardless of device, helping your business address training, quality assurance and compliance needs.
Access one visual voicemail for both fixed and mobile devices, allowing you to pick up and respond to messages from any location.
Outbound calls from mobile devices can also present your business number. This helps to ensure your calls are more likely to be answered, maintaining a more professional appearance.
The MyConnect companion app provides an enriched experience and gives you the power of your desk phone on your mobile device.